Salesforce on Onur Baydaşhttps://onurbaydas.com/en/tags/salesforce/Recent content in Salesforce on Onur BaydaşHugoen-usTue, 20 Oct 2026 09:55:43 +0300How Inherited Agents Break Software Governancehttps://onurbaydas.com/en/news/2026-10-20-inherited-agents-governance-software/Tue, 20 Oct 2026 09:55:43 +0300https://onurbaydas.com/en/news/2026-10-20-inherited-agents-governance-software/In Salesforce Agentforce, the recommended way for an agent to respond to events is through a Flow. When a record is created or a case is updated, the Flow passes data into the agent's prompt.